Privacy Policy

Effective date: June 14, 2026

RadRay HomeServices ("RadRay," "we," "us") is a brand owned and operated by One South Media LLC. RadRay operates a free service that connects homeowners with independent, licensed local roofing professionals. We do not perform roofing work. This Privacy Policy explains what information we collect when you use this site or call the number shown here, how we use it, and the choices you have.

Information we collect

• Information you give us on a call. When you tap to call, you may share your name, phone number, address or service area, and details about your roof so we can connect you with a suitable local pro.
• Call information. Calls are routed and tracked through our call-handling provider. We collect the phone number you call from, the date, time, and duration of the call, and the outcome of the routing. Calls may be recorded for quality and verification where permitted by law.
• Automatically collected information. When you visit this page we and our advertising and analytics providers may collect your device and browser type, IP address, pages viewed, referring URL, and advertising identifiers (such as a click ID) through cookies and similar technologies, including the Meta Pixel.

How we use information

• To connect you with one independent local roofing professional in your area.
• To operate, measure, and improve our service and our advertising.
• To detect fraud, verify call quality, and comply with legal obligations.

How we share information

• With one matched professional. When you call, your details are shared with the single independent local roofing pro we connect you with so they can assist you. We do not sell your contact information to a list of contractors.
• With service providers. We use providers for call routing and tracking, advertising, and analytics (for example, our call-tracking platform and Meta). These providers process information on our behalf.
• For legal reasons. We may disclose information to comply with law, enforce our terms, or protect rights and safety.

Your consent to be contacted

By calling or submitting your information, you agree that the independent local professional we connect you with may contact you about your roofing inquiry, including by phone and text, at the number you provide. Message and data rates may apply. You may opt out at any time by telling the professional to stop contacting you, or by contacting us at the address below. Consent to be contacted is not a condition of any purchase.

Cookies and advertising

This site uses cookies and the Meta Pixel to measure advertising performance and connect your visit to the ad you came from. You can control cookies through your browser settings and manage ad preferences through the settings offered by Meta and other platforms.

Your choices and rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain sharing for targeted advertising. To make a request, contact us using the details below. We will respond as required by applicable law.

Data retention and security

We retain information for as long as needed to provide the service and meet legal requirements, then delete or de-identify it. We use reasonable safeguards to protect information, though no method of transmission or storage is completely secure.

Children

This service is intended for adults. We do not knowingly collect information from children under 16.

Changes

We may update this Privacy Policy from time to time. The effective date above reflects the latest version.

Contact us

Questions or requests: privacy@radrayhomeservices.com.